Terms & Conditions

Terms & Conditions

Welcome to the website of ELLIPSE TECHNICAL SERVICES CO. L.L.C. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or requesting our services.

1. About Our Services

ELLIPSE TECHNICAL SERVICES CO. L.L.C. provides professional technical services, maintenance, civil contracting, and interior finishing solutions for residential, commercial, industrial, and government facilities.

Our services include:

  • HVAC Services
  • Electromechanical Equipment Installation & Maintenance
  • Civil Contracting Works
  • Government Building Maintenance
  • Plumbing & Sanitary Installation
  • Floor & Wall Tiling Works
  • False Ceiling & Light Partitions
  • Plaster Works
  • Wallpaper Fixing Works
  • Carpentry & Wood Flooring Works
  • Painting Contracting
  • Engraving & Ornamentation Works

2. Website Information

We make reasonable efforts to ensure that the information published on our website is accurate and useful. However, website content may change from time to time and should not be considered a complete or binding description of a particular service unless confirmed by ELLIPSE TECHNICAL SERVICES CO. L.L.C.

3. Service Requests and Quotations

Submitting an enquiry through our website does not automatically create a service contract.

Service availability, scope, pricing, materials, timelines, and other project requirements may depend on:

  • Site conditions
  • Type and scope of work
  • Materials required
  • Project specifications
  • Labour requirements
  • Access and working conditions
  • Other project-specific factors

A quotation or proposal provided by us will be subject to its stated terms and conditions.

4. Site Assessment

For certain projects, a site assessment may be required before confirming the scope of work or quotation.

Our project approach may include:

01 — Site Assessment
02 — Planning & Coordination
03 — Professional Execution
04 — Quality Inspection
05 — Handover & Support

5. Project Scheduling

Project timelines may vary depending on the scope of work, site conditions, material availability, approvals, access requirements, and other factors outside our reasonable control.

Any estimated completion date should therefore be considered subject to the agreed project requirements.

6. Customer Responsibilities

Customers are responsible for providing accurate information regarding their property, project requirements, access conditions, and any relevant instructions or restrictions.

Customers should also provide reasonable access to the site where required for assessment, maintenance, installation, repair, or other agreed work.

7. Payments

Payment terms, deposits, progress payments, final payments, and other financial conditions will be specified in the applicable quotation, proposal, invoice, agreement, or other project documentation.

Customers are expected to comply with the agreed payment terms.

8. Materials and Workmanship

Where applicable, materials and equipment will be selected according to the agreed project requirements.

We aim to provide professional workmanship, quality materials, attention to detail, proper installation, inspection, and site supervision as appropriate to the project.

9. Changes to Project Scope

Any significant changes, additions, or modifications requested after approval of the original scope may affect the project cost, materials, and completion timeline.

Additional work may require separate approval or quotation.

10. Cancellation or Rescheduling

Cancellation or rescheduling of a service or project may be subject to the applicable quotation, agreement, or project terms.

Customers should contact our team as early as possible if they need to change a scheduled service or project.

11. Intellectual Property

All website content, including text, graphics, logos, images, designs, and other materials belonging to ELLIPSE TECHNICAL SERVICES CO. L.L.C. may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

12. Third-Party Links

Our website may contain links to third-party websites or services for convenience or additional information.

ELLIPSE TECHNICAL SERVICES CO. L.L.C. is not responsible for the content, availability, privacy practices, or terms of third-party websites.

13. Website Availability

We aim to keep our website available and functional, but we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We may modify, suspend, or update parts of the website when necessary.

14. Limitation of Liability

To the extent permitted by applicable law, ELLIPSE TECHNICAL SERVICES CO. L.L.C. shall not be responsible for losses arising from circumstances beyond our reasonable control or from the misuse of information available on the website.

Specific project responsibilities and liabilities may be governed by the applicable quotation, contract, agreement, or project documentation.

15. Force Majeure

We shall not be considered responsible for delays or inability to perform obligations caused by circumstances beyond reasonable control, including natural events, government restrictions, emergencies, supply disruptions, access restrictions, or other unforeseen circumstances.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and handle information submitted through our website.

17. Changes to These Terms

ELLIPSE TECHNICAL SERVICES CO. L.L.C. may update these Terms & Conditions when necessary.

Updated terms will be published on this page with the applicable effective date.

18. Governing Requirements

These Terms & Conditions are intended to be interpreted in accordance with applicable laws and regulations governing the company’s activities and services in the United Arab Emirates.

19. Contact Us

For questions regarding these Terms & Conditions or our services, please contact:

ELLIPSE TECHNICAL SERVICES CO. L.L.C.
Phone: +971 55 625 9586
Email: info@ellipsetechnicalservice.com
Sales Email: sales@ellipsetechnicalservice.com
Address: Office – D60, Al Khabeesi Building, Al Khabeesi – UAE