Privacy Policy

At ELLIPSE TECHNICAL SERVICES CO. L.L.C., we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, requesting a quotation, or enquiring about our technical and maintenance services.

This Privacy Policy explains how we collect, use, protect, and handle your information.

1. Information We Collect

When you contact us or submit an enquiry, we may collect information such as:

• Full Name
• Email Address
• Phone Number
• Company or Organization Name
• Property or Project Details
• Service Requirements
• Any other information you voluntarily provide through our website

We only request information that is reasonably necessary to respond to your enquiry and provide our services.

2. How We Use Your Information

The information we collect may be used to:

• Respond to your enquiries and service requests
• Prepare and provide quotations
• Understand your project requirements
• Coordinate site assessments and services
• Communicate with you regarding your project
• Provide technical, maintenance, civil contracting, and interior finishing solutions
• Improve our website and customer service
• Maintain business and service records

We do not use your information for purposes unrelated to your enquiry without an appropriate basis for doing so.

3. Contact and Communication

If you contact us by phone, email, WhatsApp, or through our website forms, we may retain the information provided to manage your enquiry and communicate with you regarding our services.

4. Cookies

Our website may use cookies or similar technologies to improve website functionality, user experience, security, and website performance.

You can adjust your browser settings to control or disable cookies. However, disabling certain cookies may affect some website functionality.

5. Third-Party Services

Our website may use third-party services such as website hosting, analytics, maps, communication tools, or other technical services.

These third parties may process information according to their own privacy policies and applicable terms.

6. Information Security

We take reasonable technical and organizational measures to protect the information submitted through our website against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Information Sharing

ELLIPSE TECHNICAL SERVICES CO. L.L.C. does not sell or intentionally disclose your personal information to third parties for their independent marketing purposes.

Information may be shared when reasonably necessary to:

• Respond to your service request
• Deliver requested services
• Work with relevant service providers
• Comply with applicable legal or regulatory requirements
• Protect our rights, property, or business interests

8. Data Retention

We retain information for as long as reasonably necessary to handle enquiries, provide services, maintain business records, resolve disputes, and meet applicable legal or operational requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.

10. Children’s Privacy

Our website and services are intended for general business and service-related use. We do not knowingly collect personal information from children for marketing or other unnecessary purposes.

11. Changes to This Privacy Policy

ELLIPSE TECHNICAL SERVICES CO. L.L.C. may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable requirements.

Any updated version will be published on this page with the revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

ELLIPSE TECHNICAL SERVICES CO. L.L.C.
Phone: +971 55 625 9586
Email: info@ellipsetechnicalservice.com
Sales Email: sales@ellipsetechnicalservice.com
Address: Office – D60, Al Khabeesi Building, Al Khabeesi – UAE